Delivery charge
Moon & Back offers a Standard Postal delivery on all orders within the Republic of Ireland at a delivery charge of €4.95.

Delivery times
Your items will reach you between 1-3 working days after dispatch. We will notify you by e-mail when your items are dispatched. Items are dispatched within 1-2 days of your order being processed (Mon-Friday, excluding bank holidays).

You or the gift receiver must be at the specified address to accept the packet. In the event that you or the gift receiver is not at home, a notice will be left to let you know how you can get your packet. The notice will also give you the address and opening hours of your local delivery office. If you have any further questions please contact An Post’s Customer Services Team on 1850 57 58 59. Moon & Back cannot take responsibility for any loss or damage of your packet in transit, however should this occur, please contact info@moonandback.ie and we will aim to resolve this as best we can.

Can I track my order?
Yes, a tracking number will be emailed to you as soon as your item has been dispatched. You will be able to track your item at https://track.anpost.ie/

International shipping
Moon & Back also ship internationally. International shipping rates will be displayed when an order is placed. All packets will be sent via Standard Post. Approximate shipping delivery times outside of Ireland will vary but typically take between 5-10 working days. An Post’s standard delivery is an uninsured service and we cannot take responsibility for payment of any taxes or customs charges that may be levied upon goods.

Please note that Moon & Back cannot accept responsibility for any delays incurred by An Post’s standard delivery service.