We take particular care in packaging your products. Your item(s) will be carefully wrapped in our beautiful polka dot tissue paper, sprayed with a gentle baby safe fragrance and placed in a black gift box tied with our branded ribbon. Multiple items can be wrapped together in the same gift box, however this is limited because of space so please bear this in mind.
All prices will of course be carefully removed and your invoice will be sent directly to you by email. Gift receipt will also be included in the box.
To add to your gift, you can include one of our Bold Bunny greeting cards and we will write a personal message in the card for you. Just add your note at the checkout. We will take care to place it inside the gift box with your product.
If you have any additional special requests or queries about your package, please write to us at firstname.lastname@example.org.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags intact. To complete your return, we require a receipt or proof of purchase. Please email email@example.com and we will send you the return address. Please note customers are responsible for the cost of shipping items back to us. We advise customers to have their item tracked as they are responsible for the item when returning. You will receive a confirmation by email once your item for return has been received and processed. Refunds will be made within 28 days of the date we have received your item(s). EXCHANGE Unfortunately at present, we are unable to offer exchanges. Should you wish to exchange a particular item, please return your original item in its original state for a refund and place another order. REFUND/EXCHANGE EXCEPTIONS For hygienic reasons we are unable to offer a refund or exchange on teething jewellery. This policy does not affect your statutory rights. For information on our postage and shipping, please visit https://www.moonandback.ie/pages/shipping